Find answers to our most frequently asked questions below. Should you need further assistance, our Client Services team will be happy to help.
After placing your order, you will receive a confirmation email. Please also check your spam folder.
If your order has not yet been processed, we may be able to make changes. Please contact us as soon as possible and we will do our best to assist you.
Selected pieces may be available to order upon request. If the piece or size you are looking for is currently unavailable, please contact us at info@noemi.ee and our team will be happy to check whether it can be made especially for you.
Each product page includes sizing information to help you find your best fit. As every silhouette is different, we also offer personal size guidance.
Yes. Simply complete our Help With Sizing form with your measurements and the piece you are considering. Our team will personally recommend the most suitable size.
We offer worldwide delivery. Available shipping methods and rates are displayed at checkout based on your destination.
In-stock pieces are prepared for dispatch as soon as possible. Made-to-order and pre-order pieces have individual production times, which are stated on the product page.
Once your order has been dispatched, you will receive a shipping confirmation with tracking information by email.
Yes. Returns may be requested within 14 days of receiving your order. Pieces must be unworn, unused, clean and returned with all original tags attached.
Yes, subject to availability. Submit a request through our Returns & Exchanges form and our team will guide you through the next steps.
Return shipping costs are covered by the customer unless the item is faulty or incorrect.
Approved refunds are processed within 14 days after we receive and inspect the returned item.
Our collections are produced in Europe in carefully selected quantities, with a focus on quality, craftsmanship and considered details.
Care instructions vary depending on the fabric and construction. Please follow the care information provided with your piece and on the individual product page.
Slight colour differences may occur due to lighting, photography and individual screen settings.